Almost every washer dryer sold in this country carries two capacity figures, and washer dryer drying capacity is the one households routinely overlook. A machine badged nine kilograms will very often dry only five or six, and that gap is not a manufacturing shortcoming. It is a physical necessity that...

Every autumn we take calls that begin with a damp problem and end with an appliance diagnosis. Washer dryer condensation is the reason. Through the summer, moisture leaving a drying cycle disperses through open windows and nobody notices it. From late September, with the windows shut and the heating on,...

A machine that hums but will not turn is one of the more alarming things a domestic appliance can do, and a failed washing machine capacitor is among the first things an engineer will consider. The symptom is distinctive. The programme runs, the display behaves normally, the motor is clearly...

The washing machine drain hose is a length of corrugated plastic that most households never look at, and it accounts for a surprising share of the drainage faults we attend. It is cheap, it is entirely accessible, and it is the component most likely to have been damaged during a...

The washing machine door seal is the single component most households can see and least often think about, and it fails in three distinct ways that need three different responses. It grows mould, it tears, and it perishes. Two of those are recoverable with cleaning and care, one needs a...

September puts more through a domestic washing machine than any other month of the year, and the washing machine pump filter is usually the first component to show the strain. Uniforms, PE kits and games socks arrive caked in playing-field grit, and every one of those loads leaves behind material...